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Tag: deliverables

Introducing the storygraph

By rainwiz on 13 October 2012 — 3 mins read

The storygraph is a deliverable I made to visualize the user needs/touchpoint matrix. Then it became a powerful tool, but let’s start from the beginning. Two years ago I was trying to represent how people interact with a whole system, over time and space. Call it by other names: cross-channel experience design, multi-channel service design,... More

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