The storygraph is a deliverable I made to visualize the user needs/touchpoint matrix. Then it became a powerful tool, but let’s start from the beginning. Two years ago I was trying to represent how people interact with a whole system, over time and space. Call it by other names: cross-channel experience design, multi-channel service design, More
A Milano ho tenuto un workshop sul rapid prototyping durante il 6° Italian IA Summit. Mi fa molto piacere condividere le slide soprattutto se avete voglia di dire la vostra su: È utile prototipare un applicazione prima di svilupparla? Lo fate di routine o l'avete mai fatto? Quanto vi è costato (in termini di tempo More
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The storygraph is a deliverable I made to visualize the user needs/touchpoint matrix. Then it became a powerful tool, but let’s start from the beginning. Two years ago I was trying to represent how people interact with a whole system, over time and space. Call it by other names: cross-channel experience design, multi-channel service design, More